Support Provider App

The PeerOnCall Support app is for trained peer support providers in participating organizations. Paired with PeerOnCall, it gives you the ability to respond to requests for support from anonymous peers in your Public Safety community.

*To create your account you must first be approved by a participating organization.

Get App >

If you are not a support provider and are instead seeking peer advice, use the PeerOnCall primary application.
  • PeerOnCall Support provides the platform for peer supporters to respond via text or phone to requests from public safety personnel seeking support.
  • Set parameters in your bio: service, experience, gender, languages spoken—these act as filters for you to be found by those seeking support.
  • Change your visibility settings so you can be found by anyone seeking support, by your existing connections, or go invisible if you’re unavailable.
  • Access links and resources within the app to support your work as a peer support provider.
  • Create post-call action reports to track your encounters over time.
app Use

PeerOnCall Support Features

Create your bio and update your availability

Easy to use tools to create your public profile and note whether you are available to provide peer support. Modify availability over time to existing and/or new connections.

Private, secure connection to peer support

Initial connections occur via text, with an option to connect by phone via a service that masks the number of both parties. Ability to transfer call to other supports as needed.

Tools to support your work as a peer support provider

Access links and resources created by and for peer support providers. Complete post-action reports to track your work over time.

Download PeerOnCall Support App

Get PeerOnCall Support to provide peer support to your colleagues. *Note: You need to have an account created for you by a participating organization.

Are you in need of peer support? Download PeerOnCall
Available on Apple App Store or Android Google Play Store

Participate in PeerOnCall App Projects

Contact oncall@mcmaster.ca if you would like to contribute to ongoing research and development related to the PeerOnCall platform.